privacy policy
Updated: November 5th, 2024
At Flight Line Supplements, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website. By using our site, you agree to the practices described in this policy.
1. Information We Collect
1.1. Personal Information
We collect personal information that you voluntarily provide when you place an order, subscribe to our newsletter, contact us, or engage in other activities on our site. This may include:
Name
Email address
Phone number
Shipping and billing address
Payment information (processed securely by third-party payment processors)
1.2. Automatically Collected Information
When you visit our website, certain information is automatically collected, such as:
IP address
Browser type
Device information
Operating system
Pages you visited and the time spent on them
This data helps us improve the functionality and user experience of our site.
2. How We Use Your Information
We may use the information we collect in the following ways:
2.1. To Process Orders
To fulfill and ship your orders, provide order updates, and handle returns or exchanges.
2.2. To Improve Customer Service
Your information helps us respond to customer service requests and support your needs more efficiently.
2.3. To Personalize Your Experience
We may use information to tailor your experience and provide personalized content and product recommendations.
2.4. To Send Periodic Emails
With your consent, we may send promotional emails about new products, special offers, or other updates. You can unsubscribe at any time by following the instructions at the bottom of these emails.
2.5. To Improve Our Website
We use automatically collected data to analyze trends and improve our site’s functionality and performance.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted partners who assist us in operating our website, processing payments, shipping orders, and conducting business, provided they agree to keep this information confidential.
We may also share information to comply with legal requirements, protect our rights, or prevent fraud or illegal activity.
4. Third-Party Services
We may use third-party service providers to help operate our website or provide services on our behalf, such as payment processors or marketing tools. These providers will only have access to your personal information to perform their tasks and are bound by confidentiality agreements.
Some third-party services, such as Google Analytics, may collect information automatically through cookies or similar tracking technologies. Please refer to their privacy policies for how they handle your information.
5. Security
We take the protection of your personal information seriously. We implement industry-standard security measures to safeguard your data, such as encryption during data transmission and secure servers for storing sensitive information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
6. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files that are stored on your device and help us understand how you use our site, remember your preferences, and tailor content.
You can manage or disable cookies through your browser settings, but please note that this may affect the functionality of our website.
7. Your Rights
You have the right to:
7.1. Access and Correction
Request access to the personal information we hold about you and correct or update any inaccurate details.
7.2. Data Portability
Request a copy of your data in a structured, machine-readable format.
7.3. Deletion
Request that we delete your personal information, subject to certain legal obligations.
7.4. Opt-Out of Marketing Communications
Unsubscribe from our promotional emails at any time by following the link provided in the email.
To exercise any of these rights, please contact us using the information provided below.
8. Children's Privacy
Our website is not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If we discover that we have inadvertently collected data from a minor, we will take steps to delete it as soon as possible.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Flight Line Supplements
main@flightlinesupplements